Consent Status

Consent can have one of the following statuses. For how we manage consent over time—including how to keep it active (30-day usage rule), when consents are removed (retention and purging), and what happens when status changes—see Consent Lifecycle.

Created

The initial status of a Consent – it has this status as soon as it is created and has not yet been accepted by Your Customer.

Accepted

The status of a Consent once Your Customer has completed the Onboarding Flow and connected their Accounting System. You can now call API.1 to get their data and use it in Your Platform. It remains in this state unless it is Revoked, deleted, or becomes Inactive.

Revoked

The status of a Consent that has been revoked via the Consent API or from the Client Portal. It is not possible to access data via API.1.

Inactive

The status of a Consent that no longer has an active connection. This can happen if Your Customer has removed access via their Accounting System, or when the consent is no longer in active use. It is not possible to access data via API.1.

An Inactive Consent cannot be re-activated. To restore access, you must create a new Consent and Your Customer must go through the Onboarding Flow again with that new Consent.

Deleted

A Consent that has been deleted. In this state the Consent is not visible and has been removed from the system. It is not possible to access data via API.1 or to restore the Consent.